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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathan Lambes

July 2, 2024

5  out of  5 rating by Nathan Lambes
"Zach is great and responsive when I need help. Would highly recommend talking to Zach at Jeff Keicher’s State Farm agency."
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Randy Deihs

June 28, 2024

5  out of  5 rating by Randy Deihs
"Letisha was great to work with."
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Katie Hatch

June 28, 2024

5  out of  5 rating by Katie Hatch
"Zach is wonderful! Highly recommend!! Bonus points that he smells good too if you ever have to visit him in the office."
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Kerstin Caldwell

June 27, 2024

5  out of  5 rating by Kerstin Caldwell
"Jonny is always very timely and helpful with anything I need!"
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Oliwia and Brandon Canaday

June 26, 2024

5  out of  5 rating by Oliwia and Brandon Canaday
"Overall this office has been absolutely amazing to our entire family. Throughout our slew of claims with cars or our home they have always been extremely transparent and honest with us about the process. Jonathan is our primary agent there and could not ask for a better State Farm representative as he’s always gone above and beyond to get the help/information we need. This office brinks the perks of a big company and the feel of a small town family. Win win!"
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Andrea Lewis

June 25, 2024

5  out of  5 rating by Andrea Lewis
"I have been using State Farm since Keicher's office was Beasley's. They have always been super helpful for all of our insurance needs. For the last several years, I've primarily dealt with Jonathan and he's been wonderful. He's very helpful when I call and prompt to solve any questions I have. We've recently moved and, although my life has been rather chaotic, Jonathan has reached out several times to make sure our policies get updated as needed. Would highly recommend!"
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Julie Kutz

June 25, 2024

5  out of  5 rating by Julie Kutz
"Jonathan and the whole team at Jeff Keicher’s State Farm Agency are outstanding! They are always so friendly and helpful! I’ve never had any issues and they are the best in customer service!"
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Olin Simpson

June 22, 2024

5  out of  5 rating by Olin Simpson
"Jeff, Jonny, Kate, and Zach headline the fantastic team at Keicher Insurance Agency! There is seldom a question they do not have an answer to and they really make the insurance experience simple. They are absolutely the best insurance team!"
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Trevor Guerra

June 21, 2024

5  out of  5 rating by Trevor Guerra
"Step 1) Call State Farm Step 2) Ask for Jonathon Lee Step 3) Prepare for Joy"
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Parker Meadows

June 21, 2024

5  out of  5 rating by Parker Meadows
"A first rate crew, with an exceptional agent. Very helpful in getting a policy transfered from my home town agent to Dekalb!"
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Kelly Potter

June 20, 2024

5  out of  5 rating by Kelly Potter
"My husband and I have been with State Farm for years! Our agent is Zach Downing out of the Sycamore, IL office and he is amazing. He's always right there if we have questions, never any pressure and just a good person all around. I would highly recommend this office and him as your agent."
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Mason D

June 20, 2024

5  out of  5 rating by Mason D
"Jeff's office has such great staff who have always been ready to assist with anything I've needed from them. In the last couple of years, Zach made it smooth and easy to get my renter's policy established with them, Jonathan got me a quick quote for an auto policy, and Kate has helped me manage and submit payments for policies with a smile each time I've gone in. Talk to any of these three, and I can assure you will receive great support–an excellent agency to work with for any insurance needs!"
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Alison McConnell

June 20, 2024

5  out of  5 rating by Alison McConnell
"Terrific service - responsive, friendly, and helpful. Jonathan is outstanding. Highly recommended."
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Nolan Govig

June 20, 2024

5  out of  5 rating by Nolan Govig
"Jonny Lee is amazing. He made signing up and transferring insurances a breeze. Incredible to work with and takes the time to make sure you are fully heard and understood. Would recommend to anybody"
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christopher e

June 19, 2024

5  out of  5 rating by christopher e
"Great company! Recently helped me with a move from South Carolina to Illinois. They were able to work with my mortgage company and realtor to get all necessary documents I needed to close. Then a few weeks later they were able to help with my auto insurance. The team answered my phone calls and text messages. They really made my move simple. Thank you to Jonathan and the other members at the Sycamore office. You were all great to work with. Also for those looking for a competitive rate, my payments were nearly cut in half! Highly recommend that you check them out!"
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Raymond Welsh

June 19, 2024

5  out of  5 rating by Raymond Welsh
"Great office to work with for any insurance needs. Zach is very polite and takes the time to explain everything. This office is awesome!"
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Braden Vercler

June 19, 2024

5  out of  5 rating by Braden Vercler
"Switching to State Farm has been a great decision! I appreciate how easy the State Farm and Drive Safe & Save apps are to use. Jonny has been very welcoming and supportive in the onboarding process!"
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Austen Wojo

June 19, 2024

5  out of  5 rating by Austen Wojo
"Jonathan Lee could not have made the process of switching insurance providers any more stress free and easy!! He went above and beyond with getting the right information I needed with my loan company for home and insurance, and saved my family a ton of money! I loved that I could go in and work face to face with the agent, and he was patient as I communicated with my previous insurance.. the ladies in the office were also very nice and personable and made the process feel fun and exciting! Jonathan also helped me set up the drive safe app which is a confusing thing to do for those who aren’t good at using apps like my self!! I am beyond thrilled to be apart of the State Farm family!"
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Hannah Guerra

June 19, 2024

5  out of  5 rating by Hannah Guerra
"Amazing service! Jonathan was very helpful and responsive."
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Rebecca Rahe

June 19, 2024

5  out of  5 rating by Rebecca Rahe
"Jonathan was totally knowledgeable and helped m without ever having to o meet. He notified me by text that my overpayment was applied to my upcoming bill and made that on thing a million times easier in a busy day."
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Amy Hansen

June 19, 2024

5  out of  5 rating by Amy Hansen
"We just switched insurances to State Farm. Zach did a fantastic job getting everything set up and letting us know what to expect with our former insurance. It was painless!"
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Northern Illinois Farmer

June 19, 2024

5  out of  5 rating by Northern Illinois Farmer
"Jonny is a good man. Anyone who has the opportunity to work with Jonny will be treated with respect and professionalism."
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Kelli Alvine

June 19, 2024

5  out of  5 rating by Kelli Alvine
"Jonny has never led me astray, 10/10 would recommend him as an agent"
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Aaron Hays

June 19, 2024

5  out of  5 rating by Aaron Hays
"I have State Farm for my Renters, Auto, and Life and love the service! Jonny Lee is a great representative of your company!"
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Melissa Hays

June 19, 2024

5  out of  5 rating by Melissa Hays
"Jonathan Lee is a very responsible and hard working employee."