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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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February 14, 2024

5  out of  5 rating by Summer
"The staff is wonderful. They always know your name and very professional. My favorite is Holly . She is wonderful. I highly recommend State Farms in Sycamore Illinois. Thank you for everything you do."
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Sarah Land

January 9, 2024

5  out of  5 rating by Sarah Land
"Johnathan was SO helpful today! Helped me get the best rate possible! I've been with the Jeff Keicher agency for... shoot, probably a little over10 years! Great place! Thanks again!"
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Mike V

January 4, 2024

5  out of  5 rating by Mike V
"Mr. Keicher’s staff at the State Farm insurance agency was very helpful with all my insurance questions and needs. The person I dealt with in the office (Holly) was very efficient and polite. She quickly understood what I was trying to communicate and corrected it. I would highly recommend this agency."
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Rhonda Moberg

September 25, 2023

1  out of  5 rating by Rhonda Moberg
"First let me start my saying Jeff Keicher and his team are amazing and awesome. I give there team a 5 star. The one star rating is for State Farm claims they are rotten, rude and horrible to deal with. My vehicle was smashed by a drunk driver who also has State Farm insurance. I was told by multiple claims adjusters that I could get diminished value for my car. All I had to do was send in the Carfax report before the accident and then once the repairs were done while my repairs were being done I found out that State Farm claims department wanted to do it as cheap as possible and they wanted to give me a scratched bent dented front grill luckily the collision repair man that I had do my vehicle refused that part and had to order me A new one Thank God he was on my side. He had a fight with State Farm claims and said he wasn’t putting that on my car once my vehicle was fixed, I called State Farm again and spoke to my sixth claim adjuster, and they told me to go ahead and send in the Carfax report and I would get compensated for loss of value on my car. I was told this by many adjusters, and I repeated it to them to make sure I understood it and that’s what they told me get the Carfax report send it in and they would cut me a check well that’s not what happened. They lie every single one of them is a liar I would rather deal with a three-year-old because at least I’d be told the truth. I got a letter I called them and I spoke to a hothead horrible person and that’s putting it nicely that told me, my car was fixed, they were not paying me for diminished value yet damage on my vehicle was about $1700. I know that’s not a lot but I take pride in my vehicle so I would not recommend filing a claim with State Farm ever because you will be treated like you’re a criminal because they defended the drunk driver that hit my car instead of somebody who’s never been a car accident and I’ve been with State Farm for 10+ years makes me want to never file a claim with State Farm again Like I said, I’ve never been treated so horribly in my life"
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August 30, 2023

5  out of  5 rating by R C
"Never had a problem so far."
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Matthew Bromeland

February 19, 2023

5  out of  5 rating by Matthew Bromeland
"Always helpful with anything we need."
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Morgan Lucas

October 8, 2022

5  out of  5 rating by Morgan Lucas
"An extremely informative and honest person. Very sympathetic and willing to offer sincere advice and help. Extremely fair and earnest."
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Cara Jo Hull Miller

August 31, 2022

5  out of  5 rating by Cara Jo Hull Miller
"Very satisfied with service."
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Eva Ip

July 11, 2022

5  out of  5 rating by Eva Ip
"Been with State Farm 50 years"
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Meggan Lyons

October 17, 2021

5  out of  5 rating by Meggan Lyons
"We love this office so much! Every single agent goes above and beyond to help when we’ve needed it! From simple questions to researching when we have some of those tough questions! Highly recommend everyone there!"
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Tim Forster

August 29, 2021

5  out of  5 rating by Tim Forster
"I enjoyed seeing my representative out at a small town event. I'm looking to him for guidance in the fight we face. We all must do are part even if it is uncomfortable."
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Joseph Bobbitt

March 2, 2021

4  out of  5 rating by Joseph Bobbitt
"The agents here are very knowledgeable in the insurance field."
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Edwin Nelson

October 14, 2020

1  out of  5 rating by Edwin Nelson
"If you want an insurance agent who doesn't answer calls or questions because he's too busy running disgusting negative ads about people in the community or begging constitutants for money here's the place for you! Just remember he's a politician first and a businessman second. He was my State Farm agent for 5 years and I have never seen or spoken to him despite numerous office visits because as far as I can tell he's never there. Don't trust this man."
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Eric Wolf

May 29, 2020

5  out of  5 rating by Eric Wolf
"Jonathan was very helpful and thorough! Thanks again!"
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Joseph Ball

January 11, 2020

5  out of  5 rating by Joseph Ball
"Great insurance office, not all state farm offices are as well trained as these folks. They always follow up to keep you in the loop if you ever have questions regarding coverage, towing, or billing."
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Dion Sutton

December 22, 2019

5  out of  5 rating by Dion Sutton
"If anyone's looking for Great people to do insurance with this is the place. Always polite and very knowledgeable of any situation. Just a Great place."
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Matthew Bromeland

May 16, 2019

5  out of  5 rating by Matthew Bromeland
"Always friendly staff and has the answers I need!"
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Kate Wickness

March 2, 2019

5  out of  5 rating by Kate Wickness
"Starting my auto and renters policies was so easy and the staff was very knowledgeable to help me understand my coverage. I highly recommend them for any of your insurance needs."
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Melody Benjamin

March 2, 2019

1  out of  5 rating by Melody Benjamin
"I would like to give negative number. I did not have knowledge that my deductible was changed from $1000.00 deductible to a percentage. PLEASE BEWARE your deductible has been changed to a percentage, you didn’t have to sign for this, you had no choice and numbers showing your homes worth are a lot more then your homes appraisal. If your like me you have had coverage for a long period of time and trusted your agent. IF YOU KEEP YOUR INSURANCE WITH THIS COMPANY BEWARE."
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Micah Stoddard

February 21, 2018

5  out of  5 rating by Micah Stoddard
"Great agent and team to work with!"
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Jeremy Yates

March 7, 2017

5  out of  5 rating by Jeremy Yates
"Really top notch group here. Always there to help, very organized and quick to get you what you need."
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Eric P

August 12, 2015

1  out of  5 rating by Eric P
"I keep getting junk e-mails from this guy, and I don't like it."