Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrew Bruns

Andrew Bruns

August 4, 2025

5  out of  5
rating by Andrew Bruns
"I've been using Jeff's office for several years now and highly recommend if you are looking for insurance! They are highly responsive, friendly and the communication is excellent!"
Profile photo of Alex Haughee

Alex Haughee

August 4, 2025

5  out of  5
rating by Alex Haughee
"Jonathan at Jeff Keicher's office has been wonderful to work with. I've been reaching out to Jonathan frequently with some changes in our home, drivers, and vehicle count. He is always super responsive and is able to answer any question I throw at him. Highly recommend!"
Profile photo of Brandi V

Brandi V

July 29, 2025

5  out of  5
rating by Brandi V
"Thank you to Jonathan who always helps me with my needs!"
Profile photo of Bradley Rausa

Bradley Rausa

July 22, 2025

5  out of  5
rating by Bradley Rausa
"I have been working with Zach Downing since the spring to secure renters insurance for my daughter. He is very responsive, even when fielding my many questions regarding the types of coverages I need. I sent him the lease and he put together exactly the policy I need. Thanks, Zach!"
Profile photo of Matt Read

Matt Read

July 22, 2025

5  out of  5
rating by Matt Read
"My family has had State Farm Insurance through this office for two generations now and as the third generation gets ready to enter the driving world, I reached out to Zach for information. He provided the next steps and let me know what to expect moving forward. Always great, and fast, help!"
Profile photo of Rudolf Sterkel

Rudolf Sterkel

July 22, 2025

5  out of  5
rating by Rudolf Sterkel
"Five Stars for Letisha Burnett. She was very essential to set our car and renters insurances up despite a few problems with us Germans returning home to Sycamore. Thanks so much for your hard work and dedication."
Profile photo of thomas hawley

thomas hawley

July 19, 2025

5  out of  5
rating by thomas hawley
"Zach at State farm in Sycamore has always answered all of my questions via email, text, and phone calls promptly and thoroughly something I really appreciate. Working through multiple layers of questioning and "what ifs" for me. The customer service is great and we haven't had to make many claims, the one claim we did have to make went very smooth."
Profile photo of Ruth Fontana

Ruth Fontana

July 15, 2025

5  out of  5
rating by Ruth Fontana
"Absolutely love this office! Always caring and looking out for me. Just added a new car, and Jonathan at the office texted me almost immediately checking if the coverage I added was exactly what I wanted since it was slightly different than my current car. Amazing service I can rely on without thinking about it!"
Profile photo of Kianna Thompson

Kianna Thompson

July 8, 2025

5  out of  5
rating by Kianna Thompson
"Great customer service always from Jonathon, Zach & Holly"
Profile photo of Paul Johnson

Paul Johnson

June 30, 2025

5  out of  5
rating by Paul Johnson
"Walked into the office and greeted by Letisha. She was very pleasant to work with in procuring both home and auto insurance policies. I was surprised how easy and quickly she handled the process. Walked out with both policies in just over an hour. Her experience and knowledge was a contributing factor in how easily she explained all the details and options. Thank you Latisha."
Profile photo of Susan Sacco

Susan Sacco

June 29, 2025

4  out of  5
rating by Susan Sacco
"I was in a situation that needed immediate attention and Letisha helped me through it. I'm so grateful that my brother was already a client. When I called Letisha she knew how to help me. Thanks Letisha!"
Profile photo of Nancy Velez

Nancy Velez

June 28, 2025

5  out of  5
rating by Nancy Velez
"I was looking for a more affordable insurance plan and needed someone to help me navigate the various options. Letisha was extremely helpful in explaining all the coverage details. Letisha was very professional, kind and friendly. She explain all my needs. I highly recommend Letisha for any insurance needs."
Profile photo of Donny Gorrell

Donny Gorrell

June 27, 2025

5  out of  5
rating by Donny Gorrell
"I called at 4:58PM on a Friday, and Holly answered the phone still! I was able to get a quote from Zach in the next few minutes. Very impressed they answered the phone, cheerful as ever! Really does feel like a partnership."
Profile photo of Ben Dewey

Ben Dewey

June 27, 2025

5  out of  5
rating by Ben Dewey
"Letisha did a very good job getting me Auto & Home owners Ins. I was very satisfyed for the work she did."
Profile photo of Debbie Murphy

Debbie Murphy

June 27, 2025

5  out of  5
rating by Debbie Murphy
"During our recent move to Sycamore, Letisha Burnett was the most helpful agent we could have asked for. I had questions. Letisha had answers. She explained patiently when I asked the same question. At the last minute (literally) I needed additional insurance, Letisha was right there. I know that I can reach out to her in time of insurance needs and also when I just need Sycamore info. Thank you!"
Profile photo of Mary Ann Boddy

Mary Ann Boddy

June 27, 2025

5  out of  5
rating by Mary Ann Boddy
"Latisha definitely deserves a 5 star.She answered all of my MANY questions with so much patience! Recommend her highly! Had another agent from Aurora who wanted me to consider them but went with Latisha at State Farm,she is EXCELLENT you won't be disappointed!!"
Profile photo of Taylor Johnson

Taylor Johnson

June 27, 2025

5  out of  5
rating by Taylor Johnson
"Letisha helped me with all my questions and was very nice."
Profile photo of Sheila Kowalski

Sheila Kowalski

June 27, 2025

5  out of  5
rating by Sheila Kowalski
"Great people to work with. Letisha is always available to answer my questions and guide me through the process. I highly recommend this agency. Ask for Letisha!"
Profile photo of Jennifer Bauer

Jennifer Bauer

June 27, 2025

5  out of  5
rating by Jennifer Bauer
"Latisha Burnett has been helpful with our policy questions. She is very helpful."
Profile photo of Matthew Cabrera

Matthew Cabrera

June 27, 2025

5  out of  5
rating by Matthew Cabrera
"Letisha Burnett helped me out a great deal by promptly responding to my request for an updated insurance card. I was assisted with grace and patience, then provided with my requested documents within minutes. Well done."
Profile photo of Debi Mitchell

Debi Mitchell

June 27, 2025

5  out of  5
rating by Debi Mitchell
"Letisha was super informative and professional! Highly recommend!"
Profile photo of David Smith

David Smith

June 27, 2025

5  out of  5
rating by David Smith
"Very thorough receptionist on point and very energetic"
Profile photo of Trace Hefler

Trace Hefler

June 27, 2025

5  out of  5
rating by Trace Hefler
"Holly helped me in setting up my car insurance after purchasing a new vehicle. I was in and out within 5 minutes! Very polite and very helpful."
Profile photo of sean finucane

sean finucane

June 27, 2025

5  out of  5
rating by sean finucane
"Holly was a great help today! Great service as always"
Profile photo of Nathan Lambes

Nathan Lambes

July 2, 2024

5  out of  5
rating by Nathan Lambes
"Zach is great and responsive when I need help. Would highly recommend talking to Zach at Jeff Keicher’s State Farm agency."